Since 2008, Benefits Connection has secured over $55 million in unused SNAP benefits that are now being used to put food on the table of tens of thousands of Central Floridians in need. The program is designed to help qualified candidates overcome the challenges associated with accessing these dollars, such as lack of access to a computer or skills to navigate an online application, lack of awareness regarding these benefits, misinformation on eligibility factors, and language and literacy barriers. The downturn in the economy and the closing of local Department of Children and Families offices, resulting in the loss of “face-to-face” assistance, has been a challenge for those who have never had to apply for benefits before.

By offering advice, support and assistance at convenient locations, we can extend our reach and better facilitate the benefit process. Our team of Specialists provides one-on-one assistance with the application, submits support documents to the DCF, completes the interview required by the program, and provides SNAP education, information and referrals to a network of agencies. In addition, our specialists are able to enroll our clients in Medicaid, TANF, and the Medicare Savings Program, which benefits seniors and persons with disabilities.